SMS Terms & Conditions

By providing your phone number to Advance Tracks, LLC (“Advance Tracks,” “we,” “our,” or “us”), you consent to receive text messages related to your orders, shipping updates, customer service communications, and other transactional notifications.
We will only send text messages with your explicit consent.

• Standard message and data rates may apply.

• Message frequency varies based on your interactions with us.

• You may opt out at any time by replying STOP.

• For assistance, reply HELP or contact us at info@advancetracks.com.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

General Terms & Conditions

Welcome to Advance Tracks. By accessing or using our website (www.advancetracks.com), you agree to comply with and be bound by the following terms and conditions:

1. Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any item at any time without notice.

2. Order Verification

We confirm all order details with our customers prior to shipping to ensure accuracy and help prevent errors.

3. Pricing

Prices are subject to change without notice. While we strive for accuracy, pricing errors may occur.
We reserve the right to cancel or adjust any order if a pricing error is identified.

4. Use of Website

All content on this Site—including text, images, graphics, logos, and product information—is the property of Advance Tracks and may not be copied, reproduced, or used without written permission.

5. Limitation of Liability

Advance Tracks shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use—or inability to use—our products or website.

By placing an order, you acknowledge and agree to these terms.

Privacy Policy

Last Updated: November 2025

Advance Tracks, LLC (“Advance Tracks,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or interact with us.

1. Information We Collect

We may collect:

• Name, company name, email address, phone number

• Billing and shipping address

• Payment information (processed securely by third parties)

• Order details and communication history

• Automatically collected data (IP address, device type, browser, analytics data)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide order status updates

• Communicate with you regarding your purchase

• Improve customer service and website functionality

• Respond to inquiries

• Send SMS updates with your consent

3. How We Protect Your Data

All data is stored securely, and we take reasonable technical and organizational steps to protect your personal information.

4. Sharing of Information

We do not sell or share your personal information.
Your data is used only for order processing, shipping, communication, and customer service purposes.

5. SMS Data Handling

Your phone number is used exclusively for order-related communication and will not be shared for marketing purposes without your consent.

Return & Refund Policy

We offer a 30-day return policy on new, unused products. If you're not satisfied with your purchase, please contact us within 30 days of delivery.

Return Conditions

• Products must be in new, unused condition.

• Items must be in the original packaging.

• A 10% restocking fee will apply to customer-initiated returns.

• Return shipping costs are the customer’s responsibility.

• We verify all order details with the customer before shipping to reduce incorrect orders.

Incorrect or Damaged Products

• If we ship the incorrect item, we will replace it at no additional cost.

• Damage must be reported within 24 hours of delivery.

• Photo documentation of the damage and packaging is required.

How to Initiate a Return

To start a return or request a replacement, please contact our customer service team:
info@advancetracks.com